Software Support Contracts

We are dedicated to working with you every step of the way, from implementing your new software to offering advice and training to help you get the most from your software.

Our highly trained software support teams are focused on providing the best possible service. Using the latest technology and remote access tools, your support issues are resolved quickly and efficiently.

Our support teams have consistently exceeded customer expectations and ranked above industry standards:

• All support calls are answered by your qualified team
• Over 85% of support calls are resolved during the first call
• Over 93% of support calls are resolved within 24 hours
• Over 97% of support calls are resolved within 1 week

Our support contracts have been designed to meet your business needs. These include immediate access to upgrades, unlimited support calls and advice.